The Student Financial Aid News, a publication of the Student Loan Network

Customer Service Pro Job Ad

Job position: Customer Service Pro
Company: The Edvisors Network
Availability: Immediate
Compensation: Market competitive, commensurate with experience and demonstrated portfolio of excellence
Reports To: Director of Customer Service

Our customer service representatives are the voices and faces of our company, so we're looking for hard-working, competent, polite, whip-smart professionals with outstanding levels of patience and tolerance. You'll be answering questions about student loans, insurance, calling cards, and more, as well as stuffing envelopes and folders, preparing mailings, and keying in data.

Samples of our sites:

Why You Should, If Qualified, Apply for this Job:

  • Because you want to challenge yourself with new projects, new opportunities to learn, new problems to solve.
  • Because the pay's not bad and the benefits are good.
  • Because we roast and brew our own coffee on premises.
  • Because you want to learn the secrets of an Internet marketing company founded pre-boom that's still in business 7 years later and not broke

Compensation

  • We start at $8 - $20/hour plus full health coverage and more money if your work warrants bonuses and incentives. We also have free parking and are two blocks away from the Quincy Center T station on the Red Line. We have nice offices filled with fun and friendly people, casual business attire, and a great atmosphere.
  • Free full healthcare coverage
  • Free parking
  • Free high-quality coffee
  • Business casual work environment
  • Really interesting, extremely challenging work - you'll never stare at a wall in boredom again
  • Interesting coworkers

What Makes You Qualified

  • A qualified rep is a very friendly, outgoing, intensely intelligent, obsessively hard working, self-motivated, very fast learner who can adapt to ever-changing situations and bounce back immediately, as well as deal with customers of every stripe, from friendly and eager to downright hostile.
  • Top notch abilities to read, write, speak, and listen in American English. British English OK, too.
  • A basic working knowledge of statistics and mathematics.
  • Highly computer literate, especially in Excel, business web use, email, and customer communications.
  • Extremely strong memory, especially for numbers and names - you're shown something once and you remember it forever.
  • Eligible to work in the US for any employer with no sponsorship needed, because we can't provide any.
  • Able to pass a background check with no problems (Mass. CORI plus credit check).

How to Apply

  • Please submit a cover letter and resume in good old fashioned ***** plain text *****.
  • Attachments are automatically discarded for security reasons.
  • HTML email will probably get filtered out as junk.
  • NO OUTSOURCING ADS! We are proud to be an American company hiring and creating jobs IN AMERICA.

Where To Apply:

Email your resume to jobs@edvisors.com
Don't call us, we'll call you.

Thanks for applying.

Katie Dexter
Talent Scout, The Edvisors Network